Care Loop

Governed Patient Follow-Up, Powered by AI

Care Loop is being validated for report-explanation drafts and follow-up, recheck, referral and booking requests. Supported channels route those items into institution queues, where staff and clinicians review and confirm the next action.

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Channels evaluated

In-App

Web Portal

WeChat

LINE

Core Capabilities

From Follow-Up Request to Accountable Queue

The MVP is being validated for report explanations and follow-up, recheck, referral and booking requests, with people reviewing the content and owning each next step.

Patient Uploads & Consent

Patients can provide prior reports, images and history through an institution-approved flow. Consent, document scope and use are verified before the material supports follow-up.

Report Explanation & Post-Visit Follow-Up

AI can prepare plain-language explanation and follow-up drafts from approved records. Responsible staff or clinicians review any patient-facing content and clinical next step before it is sent.

Patient Questions in a Managed Queue

Supported channels can collect patient questions for an institution queue. AI may prepare a draft response, but staff or clinicians review it; Care Loop does not provide autonomous medical advice.

Multi-Channel Delivery

WhatsApp, WeChat, LINE, in-app and web paths can be configured where supported. Each institution verifies the enabled channels, consent flow and handoff.

Follow-Up Protocols & Review Flags

Institution-defined follow-up protocols and configured flags can prepare recheck or referral requests for clinical review. They do not diagnose, score risk autonomously or trigger care without human confirmation.

Institution-Managed Queues

For configured workflows, recheck, referral and booking requests can be organized with an owner, status and auditable review history in AI Care Command Center.

Use Cases

From Patient Requests to Institution Accountability

Care Loop is being validated to turn supported patient requests into visible institution queues with human ownership, status tracking and an auditable review history.

Pre-Visit Information for Review

A configured intake flow can organize patient-provided information for staff or clinician review. It does not replace clinical triage or autonomously set priority.

Report Explanation & Recheck Requests

Patients can receive a reviewed explanation and submit a recheck or referral request. Where configured, the request enters an institution queue for human prioritization and follow-up.

Structured Follow-Up Validation

Pilot workflows can organize follow-up inputs over time. Configured thresholds may flag an item for human review, but they do not trigger treatment, escalation or clinician action automatically.

Part of the Micromeet platform

Care Loop can connect approved report, consultation and intake context to governed follow-up queues where the institution has enabled that workflow:

Micromeet — AI for governed healthcare

Prepare patient questions for accountable follow-up

Review how the Care Loop MVP can prepare supported follow-up requests for human-managed institution queues and auditable next steps.