Micromeet Care Workspace

Every patient’s next step, clear to your whole team.

Bookings, check-up reports and follow-up in one place. Everyone sees who owns each task and what happens next. AI prepares the drafts; your staff check them and decide.

Start with one workflow. We set it up with your team and agree the scope and terms with you.

Every patient’s next step, handled in one place.

Cowork prepares the work at each step. The right person on your team checks it. How Cowork works →

  1. 01 / 04

    Answer every patient within minutes, even at midnight.

    A chatbot answers questions. Care Workspace answers as your front desk. It already knows the patient, their family and their history.

    • Knows who the visit is for, even when a parent books for a child.
    • Books the right visit, with the right length and doctor, in your booking system.
    • Adds a pre-visit note to the record, so the doctor starts prepared.

    Your front desk decides which replies go out on their own. Clinical questions always come to staff.

    WhatsApp

    23:40Hi, can I bring Jayden in on Saturday? His knee still hurts.

    23:42Of course, Mrs Chan. Dr Lee can see Jayden on Saturday at 10:30 for a 30-minute follow-up. Shall I book it?

    Replied in 2 minutes
    Your clinic system
    Patient

    Jayden Chan12M · last visit 12 Sep, knee

    Messaging
    Mrs Chan, his motherCan book for him
    Visit
    Follow-up · 30 minDr Lee · Sat 10:30
    • Pre-visit note added to his record
  2. 02 / 04

    Sign a check-up report without rebuilding it from lab files.

    Results arrive as PDFs, scans and spreadsheets in each lab’s own format. AI does the mechanical work first, then drafts the clinical part and shows the doctor why.

    • Every file becomes one structured record: lab results, vital signs, imaging and ECG, each checked against its normal range.
    • Conclusions numbered by importance, each with its evidence, a plain explanation for the patient and a recommendation.
    • Follow-up at a glance tells the patient, in plain words, what to do next and when.

    The doctor edits and signs before anything reaches the patient.

    Lim Wei Ming52M · check-up 12 Nov

    99 values checked · 11 need attention
    • Blood pressure152/94 mmHgNormal: below 130/85
    • HbA1c6.1 %Normal: below 5.7
    • LDL cholesterol168 mg/dLNormal: below 100
    • ALT (liver)68 U/LNormal: below 41
    • Uric acid8.4 mg/dLNormal: 3.4 to 7.0
    • MCV (red cell size)78 fLNormal: 82 to 92
    • Heart rate (ECG)52 bpmNormal: 60 to 100
    • Hepatitis B antibodyNegativeNormal: protected
    • Liver ultrasoundMild fatty liverNormal: normal liver
    • Kidney ultrasound4 mm stoneNormal: no stone
    • Spine X-rayMild wearNormal: normal spine
    Conclusions and recommendations · doctor review

    1Cardiometabolic risk: high blood pressure, pre-diabetes and high LDL cholesterol

    Why first
    Three heart and metabolic risks together. Each adds to the risk of heart disease and stroke.
    What this means
    Your blood pressure, blood sugar and cholesterol are all above normal. None needs urgent treatment today, but together they need attention now.
    Evidence
    Blood pressure 152/94vitals sheetHbA1c 6.1 %lab report PDFLDL 168 mg/dLlab report PDF
    Recommendation
    Recheck blood pressure in 2 weeks and measure it at home. See a dietitian. Repeat HbA1c in 3 months and cholesterol in 6 months.

    9 more conclusions follow in order of importance, each with its meaning, evidence and recommendation.

    Follow-up at a glance
    WhenWhat we foundWhat to doWith
    In 2 weeksBlood pressure is high.Recheck it, and measure at home for a week.Primary care doctor
    In 3 monthsBlood sugar is in the pre-diabetes range.Repeat HbA1c and see a dietitian.Dietitian
    A liver enzyme is raised, with mild fatty liver.Repeat the liver tests.Primary care doctor
    In 6 monthsCholesterol is high.Repeat the cholesterol test.Primary care doctor
    Uric acid is high.Repeat the test and drink more water.Primary care doctor
    At your next annual check-upNot protected against hepatitis B.Get the hepatitis B vaccine.Primary care doctor
    A small kidney stone, not blocking.Drink enough water every day.Primary care doctor
    A slow but regular heartbeat (sinus bradycardia).Nothing to do if you feel well. It is often normal.Primary care doctor
    Red blood cells are slightly small.Check them again.Primary care doctor
    Mild wear in the lower spine.Posture and core exercises.Physiotherapist
    Doctor sets the date and finalises
  3. 03 / 04

    Bring patients back on time without chasing them.

    At each time in the follow-up plan, the patient gets a reminder. The same front desk agent books the visit in that chat, collects what the doctor needs to know and sends it back to your clinic.

    • Reminders follow the plan: 2 weeks, 3 months, 6 months and the annual check-up.
    • Booking happens in the same chat, straight into your clinic system.
    • What the patient tells us is in the record before the visit. Worrying replies go to the doctor.

    If a patient does not reply or no slot fits, your front desk takes over.

    Lim Wei Ming52M · follow-up plan

    1. 2 weeksBlood pressure recheck

      Done · reviewed by Dr Lee

    2. 3 monthsBlood sugar test and dietitian visit

      Reminder sent today

    3. 6 monthsCholesterol and uric acid tests

      Reminder set for 12 May

    4. Annual check-upHepatitis B vaccine and full check-up

      Reminder set for next November

    WhatsApp · 3-month reminder

    Hi Mr Lim, it’s time for your blood sugar test and dietitian visit. Would Saturday 9:00 or Monday 17:30 suit you?

    Saturday please. I walk every morning now and stopped sweet drinks.

    Booked for Saturday 15 Feb at 9:00: blood test, then the dietitian. No need to fast.

    • Booked in your clinic system
    • Note for Dr Lee: walks daily, no sweet drinks
  4. 04 / 04

    Start each clinic day knowing who is coming and why.

    Each role gets its own board from the same record. The doctor’s board puts reports to sign first, and every visit already shows what the patient told us. The front desk sees only what the agent could not finish.

    The doctor finalises the report, sees the patient and decides the plan.

    Needs you 2

    Wong Mei Ling58F

    Report to finalise

    Check-up report drafted with 4 conclusions and a follow-up plan.

    Tan Kok Wai47M

    Report to finalise

    Check-up report drafted with 7 conclusions and a follow-up plan.

    Coming up 2

    Lim Wei Ming52M

    Sat 15 Feb, 9:00

    3-month check after his check-up: blood sugar test, then the dietitian.

    Walks every morning, stopped sweet drinks. Last HbA1c 6.1 %.

    Jayden Chan12M

    Sat 15 Feb, 10:30

    Knee follow-up, booked by his mother.

    Knee still hurts. Last visit 12 Sep.

    No reply yet 2

    Ong Boon Hock61M

    3-month blood test

    Two reminders sent, no reply.

    Call himRemind again

    Tan Siew Lan55F

    6-month cholesterol test

    Reminder sent 3 days ago, no reply.

    Remind again

    Needs a person 1

    Lee Hui Min39F

    No slot that fits

    Can only come Thursday after 18:30. Dr Lee’s last slot is 18:00.

    Ask Dr LeeOffer another doctor

Why clinics choose Care Workspace.

Keeps your current systems

Your HIS, EMR and booking systems stay the source of record. Care Workspace works alongside them.

Starts with one workflow

Begin with the handoff that costs your team the most time, then add the next one.

Access by role

Each person sees and approves only what their role allows.

Built for healthcare data

ISO/IEC 27001 certified. Data location and processing are set out in our Trust Center.

Visit our Trust Center

Start with one task that takes too much time.

Pick the task.

For example, check-up reports or follow-up calls. Agree what goes in, what comes out and what a good result looks like.

Decide who checks what.

Write down what the AI prepares, what your staff confirm and who handles unusual cases.

Connect only what you approve.

We confirm which of your systems it can read or write, and nothing more.

Check results, then grow.

Review the drafts with your team, adjust the steps and add the next task when you are ready.

Start with one workflow from your clinic.

Tell us which handoff slows your team down. We’ll set up a pilot around it, with your staff confirming every step.

Or use the contact form

Connect context, owners and next steps

Care Workspace brings enabled appointment, reporting and follow-up workflows into a shared view of context, owners and review status. Approved information can move to the next enabled workflow while the responsible team confirms the next action.

Discuss this step for your team

Digital employees. Practical team outputs.

Micromeet Cowork turns meeting notes and documents into decision outlines, task lists and handoffs across team workflows, beyond healthcare. Your team reviews the output and confirms owners and dates before sharing or acting on it.

Read the full explanation
Discuss this step for your team

Start a pilot with one workflow.

Tell us about your clinic and the handoff that slows your team down. We'll agree the first workflow, set it up with your team and review the results with you.

  1. Request a pilot with your work email.
  2. We agree one workflow, who checks what, and the systems involved.
  3. Your team runs it, and we review the results together before going further.

We use these details only to reply to your request. Please don't include patient information.