JKN (Jaminan Kesehatan Nasional)
JKN (Jaminan Kesehatan Nasional) is Indonesia's National Health Insurance programme, administered by BPJS Kesehatan, which provides health coverage to the large majority of the Indonesian population. It is the framework under which referrals (surat rujukan), follow-up control letters (surat kontrol), facility tiers (Faskes), and INA-CBGs reimbursement all operate.
JKN sets the rules of the road for almost every public-pathway patient journey in Indonesia — from which facility tier a patient enters, to how a referral or follow-up is authorized, to how the hospital is paid. Healthcare AI that wants to be useful in Indonesia has to fit these JKN workflows rather than around them.
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