Faskes (FKTP and FKRTL)
Faskes (fasilitas kesehatan, healthcare facility) is the tiered structure of providers in Indonesia's JKN system. FKTP (Fasilitas Kesehatan Tingkat Pertama) are first-level facilities — clinics, puskesmas, GP practices — that act as the entry point and gatekeeper; FKRTL (Fasilitas Kesehatan Rujukan Tingkat Lanjutan) are advanced referral facilities, mainly hospitals. A JKN patient normally starts at an FKTP and reaches an FKRTL only via a referral (surat rujukan).
The Faskes tier determines who can treat what, who can refer, and how documentation and claims flow. Continuous-care and patient-access tools have to respect this routing — a referral or follow-up that ignores the tier structure simply will not be reimbursed.
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