Surat Rujukan (BPJS referral letter)
A surat rujukan is a referral letter used to direct a JKN patient from a first-level facility (FKTP) to an advanced referral facility (FKRTL) in Indonesia's BPJS Kesehatan system. It is a key document for non-emergency referral care.
Keep the care plan connected between visits
Care Loop connects agreed care plans with patient questions, health updates and progress reviews in Care Workspace. The care team can use that context to coordinate follow-up and prepare the next review.
Read the full explanationCare Loop routes questions, updates and follow-up work to the responsible team. Clinicians confirm changes to care, and appointment requests return to the institution’s booking workflow for confirmation.
Read the full explanationReferrals can fail operationally when context does not travel with the patient. After a clinician approves the referral plan, Care Loop can prepare supported referral context and follow-up tasks for human-managed queues within Micromeet Care Workspace. Scope, connections, recipients, and next actions remain institution-configured, and an authorized clinician confirms anything medically consequential.